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GENOMA BIOINFORMATICS LLC
DISPUTE RESOLUTION POLICY
Last Updated: February 26, 2025

1. Introduction

This Dispute Resolution Policy (“Policy”) outlines the process for resolving disputes between Genoma Bioinformatics LLC (“Company,” “we,” “us,” or “our”) and our users, employees, contractors, or partners. By using our services or engaging with us, you agree to the terms of this Policy.

2. Governing Law

This Policy and any disputes arising out of or related to it are governed by the laws of the State of Nebraska, without regard to its conflict of law principles.

3. Negotiation

  1. Good-Faith Effort: In the event of a dispute, the parties agree to first attempt to resolve the dispute through good-faith negotiation.
  2. Written Notice: The party initiating the dispute must provide written notice to the other party, detailing the nature of the dispute and proposed resolution.
  3. Timeframe: The parties will have 30 days from the date of notice to resolve the dispute through negotiation.

4. Mediation

  1. Initiation: If the dispute is not resolved through negotiation, either party may initiate mediation by providing written notice to the other party.
  2. Mediator: The parties will agree on a neutral third-party mediator. If no agreement is reached, a mediator will be appointed by the American Arbitration Association (AAA).
  3. Costs: The costs of mediation will be shared equally by the parties, unless otherwise agreed.
  4. Confidentiality: All mediation proceedings are confidential and may not be disclosed to any third party.

5. Arbitration

  1. Binding Arbitration: If mediation fails to resolve the dispute, the parties agree to submit the dispute to binding arbitration.
  2. Arbitrator: The arbitration will be conducted by a single arbitrator appointed by the American Arbitration Association (AAA).
  3. Location: The arbitration will take place in Omaha, Nebraska, unless otherwise agreed.
  4. Costs: Each party will bear its own costs, and the arbitrator’s fees will be shared equally, unless the arbitrator decides otherwise.
  5. Award: The arbitrator’s decision will be final and binding and may be enforced in any court of competent jurisdiction.

6. Exceptions

  • Intellectual Property: Disputes involving intellectual property rights may be brought in a court of competent jurisdiction.
  • Injunctions: Either party may seek injunctive relief in court to prevent irreparable harm.

7. Waiver of Jury Trial

By agreeing to this Policy, the parties waive their right to a trial by jury for any disputes covered by this Policy.

8. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you by email or through our services. Your continued use of our services after such changes constitutes your acceptance of the updated Policy.

If you have any questions about this Policy, please contact us at:
Genoma Bioinformatics LLC